![Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation](https://digital.hbs.edu/platform-digit/wp-content/uploads/sites/2/2017/02/MusicWatch.png)
Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation
![Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation](https://digital.hbs.edu/platform-digit/wp-content/uploads/sites/2/2017/02/Pandora.jpg)
Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation
![Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation Pandora: How the Wrong Business Model Can Lead Management to Focus on the Wrong Customer - Digital Innovation and Transformation](https://digital.hbs.edu/platform-digit/wp-content/uploads/sites/2/2017/02/Pandora_39_s_net_income_lass_2007-2015.png)